Customer Service

Tobacco Solutions Online customer service goal is simple: We are committed to providing our customers with economical and hassle-free online purchasing of Nicotine Replacement Therapy. You must be at least 18 years old to purchase a Nicotine Replacement Therapy product.

Contact us at tobaccosolutions@bebetter.net or call toll-free 1-866-697-1837 Monday through Friday, 8am to 8pm Eastern Standard Time.

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

Shipping Methods and Times

We currently offer USPS Priority Mail in the continental US for $4.60. We do not accept foreign orders and can not ship to foreign addresses. All orders will be processed and shipped within 3 business days of receipt (Monday-Friday, excluding holidays). Once processed, expect USPS Priority Mail shipments in 7-10 business days or less depending upon your location.

Returns Policy

Lost products, determined as such by an assigned tracking number confirmation, will be resent within 48 hours of confirmation. Opened or damaged product packages, unless defective, cannot be accepted as returns. Returns must be received within 30 days of the order being shipped. All returned orders are subjected to a 10% restocking fee plus applicable shipping and handling charges. Please send an email to tobaccosolutions@bebetter.net to find out how to package and return your product, and to receive a return authorization.

Price and Product Availability

Prices are subject to change at any time and without notice. All prices are quoted in US$. Availability is as accurate as possible. If an item is listed, it is available for shipping to the best of our knowledge.

Sales Tax

You only need to pay sales tax (6%) if your shipping address is in West Virginia.

Canceling an Order

As soon as you submit a credit card order, we charge your credit card and send the order to our warehouse for shipping. It is therefore not possible to cancel an order once it has been placed. If paying by a cashier's check or money order, you must contact us before receipt of your payment to cancel your order.

Payment Methods

We accept Visa and MasterCard. You may also pay by cashier's check or money order. Make these payable to beBetter Health, Inc. and mail to: beBetter Health, 109 Capitol St. Charleston, WV 25301. We do not accept personal checks. You must be at least 18 years old to purchase a Nicotine Replacement Therapy product.

Precautions

Consult your medical professional for guidance before using any prescription or over the counter drug.

DO NOT use Nicotine Replacement Therapy if you have had a recent heart attack (myocardial infarction), heart disease, unstable or worsening angina (chest pain), severely irregular heart beat (arrhythmia), recent stroke, skin diseases, known allergy to Nicotine Replacement Therapy or to nicotine and if you are pregnant or breast-feeding. Medical conditions other than those listed require a doctor's judgment to know if Nicotine Replacement Therapy can be used safely.

DO NOT use Nicotine Replacement Therapy if you are under 18 years of age.

Experience with Nicotine Replacement Therapy in the elderly is limited.

Consult your doctor first if you have ever had any of the following: irregular heart beat (arrhythmia), angina (heart pain), high blood pressure, heart failure, overactive thyroid (hyperthyroidism), stomach ulcers, kidney or liver disease, diabetes requiring insulin, treatment for poor circulation, stroke or treatment for circulation disorders of the brain (cerebral ischemia), allergies to drugs or rashes from adhesive tape or bandages.

For more information go to www.habitrol.com or call Habitrol toll free at 1-888-227-5777.

Disclaimer

Any drug information provided on this site is for educational purposes only. It does not cover all possible uses, precautions, side effects and interactions.

Tracking an Order

To obtain the status of an order, enter the Tracking Number and click Go!.

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